Frequently Asked Questions

Cancellations need to be received in writing before Friday, 20th of September 2024 will be accepted and all fees refunded less an AUD$125 administration fee.

Cancellations received after this date cannot be accepted and will not be refunded, however, transfer of your registration to another person is acceptable. The full name, address details and emergency contact of the new delegate must be advised in writing to the Congress Organisers prior to the Congress. Online registration received by GEMS Event Management Australia are considered to be confirmed by the delegate. No tentative bookings will be accepted.

No refunds will be made for non-attendance at the Congress and any unpaid registration fees will still be payable.

In the case of medical emergency which has caused a registered delegate to not attend the Congress, the Congress Organisers must be provided with a medical certificate or appropriate documentation before any refund will be considered. Where the Congress Organisers are advised of a situation after the Conference, and a refund is deemed to be appropriate, the delegate must still pay the administration fee along with any catering charges incurred as a result of their registration for all catering events at which they were scheduled to attend.

Cancellation Policy: Accommodation Cancellations made after Tuesday, 5th of November will incur a cancellation fee equal to 100% of the total accommodation fee. No refunds will be made for non attendance and any unpaid accommodation fees will still be payable.

Can I register after the registration closing date? 

Registrations for 6th Global Adolescent and Young Adult Cancer Congress will close at midnight on  Friday, 15th November 2024 in order to finalise all arrangements for the Congress. Late registrations may be accepted for the Congress. Late registrations may be accepted after this date by contacting GEMS Event Management Australia and a late fee of AUD$55 will be applied. Delegates who choose to register onsite will be required to pay for all related costs immediately, by cash or by credit card. Receipts will be sent to the delegate concerned after the Congress. The Organisers cannot guarantee that collateral, such as satchels, will be available to late registering delegates and there is a risk that social program functions may be fully subscribed.