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Registration Types

Member = an individual who is a financial member of Stormwater NSW or one of the franc.sydney partner organisations. For our full list of partner organisations, click here

Early Bird Registration

Early Bird registrations must be paid in full by no later than the close of Early Bird registration on Tuesday, 31st January 2023. All outstanding Early Bird registrations after this date will revert to the 'Standard' registration rate and a new invoice will be issued.

Day Delegate Registration

Day Delegate registration covers attendance by a delegate for a single day only and does not include attendance at any social events. If you would like to attend for more than one day, a full conference registration must be purchased. Additional social event tickets can be purchased by day delegates.

Social Event Tickets

Social event tickets are included in some Full registration packages, however are not included in Day Delegate registration fees. Additional tickets may be purchased for accompanying persons or day delegates through the online registration process.

Payment Options

Registrations can be paid via credit card online at the time of registering. A Tax Invoice will be attached to your Registration Confirmation email. Your Tax Invoice also acts as your payment receipt and will show the amount paid for your registration.

We accept Visa Card, Mastercard and American Express. All credit card payments will incur the following fees:

Visa Card – 0.90%,

Mastercard - 0.87%

American Express - 1.73% + 20c transaction fee.

Cancellation Policy

All cancellations must be advised to GEMS Event Management Australia in writing via email before the cancellation can be processed. Cancellations will not be deemed to be received until you have written confirmation from GEMS Event Management Australia. If you have not received acknowledgement within five (5) business days, please contact GEMS Event Management Australia on +61 2 9744 5252. If the cancellation is not received in writing, the registration fees will not be cancelled and full registration will still be payable. Registration Cancellations received in writing by the Conference Organisers by Wednesday 15th February 2023 will be accepted and all fees refunded less an AUD$125 administration fee. Cancellations received after this date cannot be accepted and will not be refunded, however, transfer of your registration to another person is acceptable. The full name, address and emergency contact details of the new delegate must be advised in writing to the Conference Organisers at least 5 days prior to the Conference. Online registration received by GEMS Event Management Australia are considered to be confirmed by the delegate. No tentative bookings will be accepted.

No refunds will be made for non-attendance at the Conference and any unpaid registration fees will still be payable.

In the case of a medical emergency which has caused a registered delegate to not attend the Conference, the Conference Organiser must be provided with a medical certificate or appropriate documentation before any refund will be considered. Where the Conference Organisers are advised of the situation after the Conference, and a refund is deemed to be appropriate, the delegate must still pay the administration fee, along with any catering charges and collateral expenses (workbook, satchel etc) incurred for all events at which they were scheduled to attend.

Accommodation cancellations received within 60 days of the arrival date will incur a fee equivalent to 100% of the cancelled accommodation. No refunds will be made for non-attendance and any unpaid accommodation fees will still be payable.

Government-imposed restrictions - Event Policy

This event will comply with government requirements for health and safety as applicable at the time. This may mean that the format of presentations may change, depending on the circumstances. GEMS Event Management Australia will provide earliest possible notice to all stakeholders should this be necessary.

This event is planned as an in-person event. If an in-person event is unable to proceed due to government-imposed health department restrictions, we will consider our options to either move to a virtual delivery platform or postpone to another time.

If due to government restrictions, the conference is held on the same dates but delivered in a virtual format, all registrations will be transferred to the virtual delivery platform. Cancellations after such time are still subject to our standard Terms and Conditions of Cancellation.

If the Conference has to be postponed due Government-imposed health department restrictions, delegates will be notified immediately, and their registration transferred to the new date. If the new date is unsuitable, your registration will be refunded in full.

If you are unable to travel to the Conference due to Government imposed travel restrictions, you will be offered a full refund of your registration cost. Accommodation refunds will be subject to the hotel cancellation policy, with refunds due to Government imposed travel restrictions at the Hotel’s discretion.

The event organisers are not liable for any delegate, exhibitor, or partner travel and/or accommodation arrangements made, with the exception of those booked through the event registration form. Personal insurance policies should be referred to in these circumstances.