Welcome to the Online Portal for the Stormwater NSW Operations and Maintenance Manual

Over the past three years, Stormwater NSW in conjunction with the manufacturers of stormwater quality improvement devices across NSW and beyond, have undertaken a project to develop an Operations and Maintenance Manual to provide cleaning and maintenance guidelines for your stormwater assets.

Stormwater NSW have now made the 2021 Stormwater NSW Maintenance Guidelines for Stormwater Treatment Measures available for purchase. 

The manual can be purchased as a standalone document or can be purchased in conjunction with the full day training workshops. The next training session will be held on Tuesday, 24 November,  2022 at Canada Bay Club, Five Dock. Registration for this workshop is now available at www.stormwaternsw.asn.au

If you wish to purchase the standalone document, please click the "Create a new user account" tab. You are required to enter your email address, create and confirm a password and then press the "Next" button in the bottom right corner of the screen. 

Should you wish to amend any details after purchasing the manual, please contact GEMS Event Management Australia on +61 2 9744 5252 or email registration@gemsevents.com.au.

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Data Processing Consent

Why we ask for your consent?

We are committed to protecting the privacy of all personal data you provide us for this event registration. The following statements describe what we are doing with your data and how long we store it so you are fully informed prior to you submitting your personal information for event registration.

Data Controller Contact

GEMS Event Management Australia
+61 2 9744 5252
www.gemsevents.com.au  

Data Protection Officer

Michelle Glasson, Director of Marketing and Business Development
mglasson@gemsevents.com.au  

Why we are processing your personal data?

We ask for your personal data to facilitate your registration for this event.

Third Parties that will have access to your personal data

For this event, your personal data will be viewed and processed by GEMS Event Management Australia and Stormwater NSW as the owner of the Operations and Maintenance Manual. 

How long will we store your personal data?

As attendees at an event convened by Stormwater NSW your personal data will be retained indefinitely for purposes of communication for future educational events such as conferences and workshops.

Withdrawal of Consent

If you do not provide consent, we will be unable to facilitate your purchase of the Operations and Maintenance Manual.  

Do you give consent for Stormwater NSW to retain your details?
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Contact Details

Your copy of the Operations and Maintenance Manual will be licensed to the individual named below. A register of purchasers will be retained by Stormwater NSW.  If an organisation wishes to change the registered owner of the manual, please email admin@stormwaternsw.asn.au to update the register.  Only those people under who’s name the manual is licensed to, will be eligible to receive future updates of this manual. 

Once payment for your Operations and Maintenance Manual has been received, you will receive an electronic copy of the manual within the five (5) working days. 

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Are you a current financial member of Stormwater NSW?
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Operations and Maintenance Manual - Member Rates

 

On this page you have the option to purchase the standalone document for the Operations and Maintenance Manual. 

Once payment for your Operations and Maintenance Manual has been received, you will receive an electronic copy of the manual within the five (5) working days. 

 
Please note that each manual will be licensed to the individual named in this form.  Prices are quoted in Australian dollars and are inclusive of 10% Goods and Services Tax (GST) 

 

395.00
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Operations and Maintenance Manual- Non-Member Rates

On this page you have the option to purchase the standalone document for the Operations and Maintenance Manual. 

Once payment for your Operations and Maintenance Manual has been received, you will receive an electronic copy of the manual within the five (5) working days. 

 
Please note that each manual will be licensed to the individual named in this form.  Prices are quoted in Australian dollars and are inclusive of 10% Goods and Services Tax (GST) 

595.00
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General Notes

If you have any further comments in regards to your purchase of the Stormwater NSW Operations and Maintenance Manual please comment below.

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Summary
Terms and Conditions
On receipt of payment, a copy of the manual will be made available within five (5) working days. The manual will be licensed to the individual named on the purchase form. Please note if paying via Purchase Order a copy of the manual will only be issued once payment is received. A register of purchasers will be retained by Stormwater NSW. If an organisation wishes to change the registered owner of the manual, please email admin@stormwaternsw.asn.au to update the register. Only those people under who’s name the manual is licensed to, will be eligible to receive future updates of this manual. Online purchases received by GEMS Event Management Australia are considered to be confirmed by the purchaser. No refunds will be made after receipt of the manual. All cancellations must be advised to GEMS Event Management Australia in writing via email before the cancellation can be processed. Cancellations will not be deemed to be received until you have written confirmation from GEMS Event Management Australia. If you have not received acknowledgement within five (5) business days, please contact GEMS Event Management Australia on +61 2 9744 5252. If the cancellation is not received in writing, the manual purchase fees will not be cancelled, and the full manual purchase fee will still be payable.  Cancellations received in writing will be accepted, and all fees refunded less an AUD$125 administration fee. If the manual has already been licenced and distributed, the cost of the Manual will not be refunded.
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Payment

Thank you for your registration and purchase. The following payment options are available:

  • Credit Card Payment: We accept Visa Card, Mastercard and American Express. All credit card payments will incur the following fees: Visa Card - 0.90%, Mastercard - 0.87%, American Express - 1.73% + $0.20 transaction fee
  • Purchase Order: Should your organisation require a purchase order for payment, please choose this option and add your purchase order number. This number will be placed on the invoice for you. If you don't know your purchase order number put 0 and we can update your invoice once the PO number has been generated.
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