Invoices being paid by purchase order are payable net 30 days from date of invoice. For registrations made within 30 days from the first day of the Conference on Thursday, 6 November 2025 invoices must be settled by Thursday, 23 October 2025. Images may be taken at the NAPSA Conference 2025 and may be used for the purpose of future publications conducted on behalf of NAPSA. This includes, but is not limited to, publication on websites, electronic and print journals, and trade and non-trade publications. NAPSA claims the copyright of any image and may 'alter' any image for lawful purpose of NAPSA, and attendees release NAPSA from all claims and liability relating to any images taken or used. If you do not wish for your images to be used, please email registration@gemsevents.com.au to advise. Registration Cancellations: All cancellations must be advised to GEMS Event Management Australia in writing via email before the cancellation can be processed. Cancellations will not be deemed to be received until you have written confirmation from GEMS Event Management Australia. If you have not received acknowledgment within five business days, please contact GEMS Event Management Australia on +61 2 9744 5252. If the cancellation is not received in writing, the registration fees will not be cancelled and full registration will still be payable. Registration Cancellations received in writing by the Conference Organisers by Wednesday, 24 September 2025 will be accepted and all fees refunded less an AUD$220 administration fee. Cancellations received after this date cannot be accepted and will not be refunded, however, transfer of your registration to another person is acceptable. The full name and address details of the new delegate must be advised in writing to the Conference Organisers at least five days prior to the Conference. Online registration received by GEMS Event Management Australia are considered to be confirmed by the delegate. No tentative bookings will be accepted. No refunds will be made for non-attendance at the Conference and any unpaid registration fees will still be payable. In the case of a medical emergency which has caused a registered delegate to not attend the Conference, the Conference Organiser must be provided with a medical certificate or appropriate documentation before any refund will be considered. Where the Conference Organisers are advised of the situation after the Conference, and a refund is deemed to be appropriate, the delegate must still pay the administration fee, along with any additional charges incurred for all catering events at which they were scheduled to attend. Accommodation cancellations received within 30 days of the arrival date will incur a cancellation fee equal to the 100% of the total accommodation fee. No refunds will be made for non-attendance and any unpaid accommodation fees will still be payable.