Everything, All at Once: Leading Teams Through Relentless Change
Tracks
Concurrent Stream 2
| Wednesday, September 9, 2026 |
| 4:35 PM - 5:30 PM |
| Darrwal A & B |
Overview
Drawing on real experience leading concurrent programs across technology, compliance, cybersecurity and operations, this session covers the practical, honest and helpful advice that does not make it into the usual change management conversations.
It covers how to say no to good ideas to protect capacity, how to get approval for resources when the firm has just spent a fortune, how to create space for small fixable mistakes without normalising poor performance, when to step in and when to trust your team, and how to manage the gap between effort and outcomes without burning everyone out.
The session also explores how leaders make their own weather for their teams, the ways behaviour, communication and decisions shape the emotional climate people work in, and the difference between being values-focused versus outcomes-focused as a leader. It is for anyone leading teams through sustained, overlapping change right now, especially those leading IT.
Speaker
Mrs Robyna May
CIO
McInnes Wilson Lawyers
Everything, All At Once: Leading Teams Through Relentless Change
Biography
Robyna May is the CIO at McInnes Wilson Lawyers, where she leads technology, knowledge and digital transformation across a multi-office legal practice. With qualifications and experience spanning both law and information technology, Robyna brings a rare dual perspective to leadership in professional services.
Across her career, Robyna has worked in and alongside law firms in a wide range of roles, including CIO, IT Manager, Knowledge and Precedents Director, Practice Manager, Project Manager and consultant. She has led and advised on major transformation initiatives covering practice management systems, document and knowledge management, cybersecurity uplift, AI adoption, data and reporting, and organisational change.
Robyna has also worked in consulting and advisory roles, supporting multiple firms through technology change, operational improvement and people-centred transformation. She is both fascinated by the potential of AI and thoughtfully concerned about its impact on professional judgment, culture and work practices, and is actively involved in shaping practical, responsible approaches to its use in legal environments.
Robyna is a regular speaker and contributor to industry discussions on legal technology, leadership and change, and is known for her pragmatic, grounded approach to innovation that prioritises sustainability, trust and the people doing the work.