Thursday, September 10, 2026

3:15 PM - 4:00 PM

Delama Event Space

---

Overview

Agentic AI has moved the smallest unit of work from the task to the system, and for the people running a firm that changes how work is organised, who does what, and where supervision sits. This panel is a grounded, non-technical conversation about redesigning how matters and back-office work flow through a small-to-mid sized firm once AI agents join the team as coworkers. It looks at where to grant autonomy, where a person must stay in the loop, what it does to roles and capacity, and how to build workflows the firm can stand behind. Agentic AI is the centrepiece, framed for the people who have to deploy it well rather than build it. Key takeaways • A practical model for redesigning firm workflows around a mix of people and agents. • How to match an agent’s autonomy to the sensitivity and consequence of the work. • What agentic workflows do to roles, supervision and capacity, and how to plan for it.